Training Services

Giving your business direction.

Customer Service

Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you.

Customer support is more than just providing answers; it's an important part of the promise your brand makes to its customers. The short definition of customer service is making sure the customer is happy. The longer version is to ensure the customer or client is satisfied with the product or service provided, and with the sales, delivery, installation, use, and other components of the purchasing process. 


Visionaire Academy will help and provide your company with essentially, the 3 most important qualities of customer service which are professionalism, patience, and a “people-first” attitude.

  • Latrice is very knowledgeable in marketing strategy, especially using LinkedIn, which takes a special skill set. In these times, with networking in person out and Facebook posts only reaching a few people, and ads going up in price and down in reach, LinkedIn is the best other venue to reach your B2B audience, and she is skilled in helping you develop your total marketing strategy. It's a pleasure to work with her!
    D.Cassara, Think Large Consulting
    Business and Marketing Growth Consultant
  • Latrice is truly gifted at what she does. She has true passion and intuitiveness for helping others reach their highest potential. I was not expecting to receive all of the great insight and value she offered, but I am truly grateful that we crossed paths. She is a great person with a genuine spirit. I look forward to working with her again.
    M.Hewitt, Divine Business Sense
    Marketing Strategist for Small Businesses
  • Latrice goes above & beyond by strategizing endlessly & passionately in order to help her clients. She has helped me tremendously with my business operations & ethics. She had a clear understanding of my goals and exceeded my expectations! I urge anyone to work with Latrice if you’re ready go take your business to the next level!
    C.Wright, Kiss Chanel Designs
    Web Development & Graphics
  • Latrice is the consummate professional. As a serial entrepreneur, in at least two business (Staffing and Legal Tech), I’ve engaged Latrice to support a number of operational, sales, and business development functions. She’s a great addition to the team!!
    Bobby Robinson
    IntellyDoc & The Robinson Law Group, PLLC
  • Ms. Gatison was an instrumental part of my growth as an entrepreneur. During my business formation she consistently provided impactful information and strategy that increased my productivity and development.
    M.Thornton
    Powerful Beginnings Nonprofit Organization
  • I proudly recommend Visionaire Academy! Due to all their support and motivation. I was able to reach a goal that I thought was going to take years to complete. With encouragement and professionalism from the academy, I was able to complete my goal a lot quicker. Thanks for the push and everything you do!
    Millie
  • I had the pleasure of being apart of Ms. Gatison’s business class a few years ago. The information she provided to help me become a successful business owner will stick with me forever. She is very well skilled and informative in providing the necessary business skills to help your business grow and become successful. She is always there to lend a listening ear and provide feedback to any needs I had as her student. She continues to provide nuggets and information to help my business be successful. If you are looking for someone who is passionate and dedicated in developing successful business owners I would recommend Ms.Gatison.J
    J.Jordan, BA, MPA
    JMJ Virtual Administrative Support
  • Latrice has been such a great support system and motivating factor in my business and career path. Since the day we met, I knew that she would help guide me in my pursuits. Two years later, I worked with Latrice on a consistent basis to develop my business. During this time, Latrice not only supported my business endeavors, but really took the time to listen to how my life reflects my work. I am truly proud to know her and would recommend her to anyone for business development, spiritual guidance, and visionary thinking.
    S.Malik, Samiyah Malik / Salam Sis
    UX Designer / Racial Equity Facilitator
  • Ms. Gatison is a hardworking person I had a pleasure of getting my business start up consulting and credit restoration coaching from. She is honest, determine and always made sure her positive attitude led first. I strongly recommend her for any needs you have with business preparation and consulting and credit restorations and tax preparation.
    Fredrick Sumbry, HCA Healthcare
    Senior Technical Analyst
  • Having known and worked with Latrice for years, I would say that she is a strong leader, facilitator and mentor. She has a passion for helping others and working with persons to achieve their goals. Latrice is a natural giver and will share her talents and secrets of success with anyone she can. Any opportunity to collaborate with her, I definitely look forward too as she is a huge asset to my network.
    M.Miss, Phoenix Leadership Solutions
    Training and Development
  • I had given up on lashing months ago a little before Covid ...I said I was done although then my clientele was steady I decided 3 months ago to start back but not of my clients came back because they had found someone else to service them in my absence so I struggled for a maybe a month or two trying to build my clientele back up but kept ending up at square 1 I recently booked a session with Latrice. After following direction and carefully critiquing the small things I’ve been fully booked days.
    KeKe Janene
    Lash Technician